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Privacy & Protection of Customer Details

Do I Need to Register Under the Data Protection Act?

If you take personal details from customers, it is a legal requirement that you register under the Data Protection Act 1998. The Data Protection Act has eight main principles that you must comply with.

Visit the Information Commissioners Office for more information.

Although it is a legal requirement to register under the Data Protection Act if you handle customer details, it is not a legal requirement to have a privacy policy.

A privacy policy informs customers of your registration under the Data Protection Act and your procedure for taking, processing and storing their details. Put simply, it is a confidence statement for your customers. However, the absence of a privacy policy may affect the views and confidence of customers visiting your web site.

If you publish a privacy policy, you should link it from the home page (if not every page) where it can be easily found.

Can I Find Out What Companies Know About Me?

You - as a consumer - have a legal right to know what companies know about you. Contact the company(s) in writing and ask them to send a copy of what they know about you. You should ask:

  • What information they have
  • What it is being used for
  • How it was obtaine
  • If it is being passed onto third parties


The company may wish to issue a security check to confirm your identity.

Relevant Articles

Data Protection Act Information
Check Your Credit File




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BizHelp24 – UK business and finance information, news, help and services for small businesses BizHelp24 is a UK business and finance resource providing Small Business Help, Start up Information, news and services; for individuals and Sole Traders. Comprehensively covering a wide range of key business, finance, and service topics. Employment and personal information includes Work Times and Break Entitlement, Body Language, employee Holiday Entitlement and Employment Contracts. Credit Policy information includes Letter of Credit, useful Credit Notes, Business Loans. and Cash Flow Control. Other information areas include Bankruptcy, Homeworking, Business Failure, Company House and Company Names,

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