Telemarketing Information and Books

Last Updated
August 22, 2009

Telemarketing – Books and Information

Further Reading (See below)

If you would like to read further into the subject of Selling by phone, the following books are ideal.

Red-Hot Cold Call Selling : Prospecting Techniques That Pay Off

This guide contains proven tips and techniques for successfully employing the “cold call” in the selling cycle, giving readers the competitive edge they need for achieving big profits. It outlines a step-by-step approach to developing a complete selling system that works, including: how to become “rejection proof”; how to dissect the cold call; and how to create a personalized script…

<<< buy

Friendly Persuasion : Dynamic Telephone Sales Training and Techniques for the 21st Century

This book teaches telephone sales training and communications for anyone who uses the telephone. Chapters include Closing the Sales; Selling Benefits; Asking Questions; and Maintaining Direction of the Call.

buy >>>

Powerful Telephone Skills : A Quick and Handy Guide for Any Manager or Business Owner (Business Desk Reference)

Introduces the concept of telephone image, and offers advice on answering calls, telemarketing, listening skills, telephone presentations, and closing techniques.

<<< buy

Search Amazon.co.uk for more ‘Telephone Skills’ book titles:

Amazon.co.uk - Low prices on books, software, music, dvds and much more!

Article Index

  1. An Introduction to Making Telephone Sales & Appointments
  2. Telephone Sales & Appointments - The Gatekeeper
  3. Telephone Marketing - Telemarketing Tips
  4. Books and Further Reading on Telemarketing and Telesales
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