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Important Change to Business Postal Services - Royal Mail Changes
 You
need to be aware that changes to the postal
service could cost you money or damage your
business relationships if not dealt with.
The Royal Mail has previously provided a
free service of returning all undeliverable
mail, however they are now destroying all
undeliverable business mail which does not
have an external rear address (ERA). This
could cause serious problems if you are
sending important or time-sensitive mail.
To ensure that an undelivered item will be
returned you need to place a return address
on the back (near the top) of the envelope.
This still applies if you are using a
franked mail system (automatic postage
metering and stamping device) to send your
letters.
John Davies from the Association of
Chartered Certified Accountants, said:
"Although Royal Mail stated that all
companies on their records using franked
mail systems were sent notification of this
new procedure, the letters were only
addressed to the company name, not
individuals. Many of these letters could,
therefore, have failed to reach the right
person and businesses may be left unaware of
the changes.
Some good news however is that Royal Mail
will be offering small business customers a
1p discount off new stamp prices when using
a franking machines or pre-paid envelopes.
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