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BizHelp24 Edition No.
209
Thursday 7th February 2008

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February 2008 - Small Business News

 

Do Your Workers Feel Appreciated?

As the New Year rolls on, many employees start to the look at their jobs and wonder about changing them; how can you be sure if your employees are feeling appreciated by you, and help prevent them wanting to leave for pastures new? 

A recent survey by performance improvement company Maritz found that almost a third of workers (30%) claim never to be thanked for their contributions at work. This is worrying when the results also show that 90% of workers say that simply being thanked has a positive effect on their morale; while 38% of workers say being thanked improves their productivity.

Elizabeth Houldsworth, Associate Professor, Henley Management College comments: “We all know that saying please and thank you is an act of common courtesy, however the importance of 'thank you' in the workplace is often overlooked, but it is a means of achieving the goals of staff retention AND also high performance.  Established academic research tells us that along with achieving a work-life balance, the most important variables for employee commitment are: communication & rewards and recognition”.

“The workplace is changing and people want more than just a pay cheque.  British workers want to be appreciated for their efforts, to feel they are making a difference and to have an adequate work/life balance.  Managers and bosses need to take note of this now and put time, effort and money into making their staff feel wanted.  Our experience shows that their business will quickly reap the benefits through increased productivity and decreased recruitment costs,” states Nick Bender, Managing Director of Maritz.

Respondents were asked what they would find most and least motivational when asked to ‘go the extra mile’ at work. The results indicate that managers should think carefully how they ‘sell’ an extra task to employees as the majority, 28%, said that putting in extra time and effort because it was important to the business was least motivational to them.   Engagement is key - a quarter said they would be most motivated if they were likely to enjoy the task.

For more information on motivating employees visit our article Motivation in the Workplace.


 
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BizHelp24 – UK business and finance information, news, help and services for small businesses BizHelp24 is a UK business and finance resource providing Small Business Help, Start up Information, news and services; for individuals and Sole Traders. Comprehensively covering a wide range of key business, finance, and service topics. Employment and personal information includes Work Times and Break Entitlement, Body Language, employee Holiday Entitlement and Employment Contracts. Credit Policy information includes Letter of Credit, useful Credit Notes, Business Loans. and Cash Flow Control. Other information areas include Bankruptcy, Homeworking, Business Failure, Company House and Company Names,

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