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Customer Opinions

Published
September 20, 2007

If your business sells online then you should be aware of the benefits that customer reviews can bring; and even if you do not sell online, you could still benefit from the opinions of customers.

A new study by E-Consultancy and Bazaarvoice has found that online retailers are increasingly using reviews and other user generated content (UGC) to increase sales and customer satisfaction.

If your business sells online then you should be aware of the benefits that customer reviews can bring; and even if you do not sell online, you could still benefit from the opinions of customers.

A new study by E-Consultancy and Bazaarvoice has found that online retailers are increasingly using reviews and other user generated content (UGC) to increase sales and customer satisfaction.

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