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Overdrafts Will Mean Longer Phone Calls – Bits and Pieces

Published
January 8, 2007

A recent article about a top UK bank said that it was testing software to identify the wealthy customers amongst all the callers waiting for a free operator when calling their call centre.

A recent article about a top UK bank said that it was testing software to identify the wealthy customers amongst all the callers wa iting for a free operator when calling their call centre. The software looks for telephone numbers that match those of the wealthy.