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BizHelp24 Edition
No. 16
February 2000

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February 2000 - Small Business News

 

SMALL BUSINESS
Hewitt Announces £540k Debt Line
The Government and seven banks are joining forces to fund a national telephone helpline for small businesses facing debt problems. 

Under the new £540,000 three year initiative, businesses will receive telephone counselling and a self-help pack providing comprehensive guidance on dealing with business debts. 

The helpline will be launched in July 2000 and will also be available through the Small Business Service (SBS) Gateway. 

Patricia Hewitt, Minister for Small Businesses and E-Commerce, said: "Small businesses can all too easily find themselves facing a debt crisis. The Business Debtline will provide expert counselling and self-help advice in tackling financial difficulties so that small firms can go on to thrive. This initiative is an excellent example of partnership between Government, banks and the voluntary sector."  The service will be provided by Birmingham Settlement who have several years experience of providing debt counselling for small businesses in the Birmingham area.

The service will be funded to the tune of £180K a year for 3 years. Government will invest £80,000 a year and the banks will jointly invest £100,000 a year.

Birmingham Business Debtline was launched in 1992 to provide advice and counselling to small businesses in Birmingham facing debt problems. It is a division of the Birmingham Settlement, a 100 year-old voluntary organisation which also operates a national debtline for personal debts advice. Since its launch, Birmingham Business Debtline's telephone help and advice line has handled around 1250 calls a year, including a substantial proportion from businesses outside the Birmingham area. 

The following seven banks are supporting the initiative:

Barclays
HSBC
NatWest
Lloyds TSB
Bank of Scotland
Royal Bank of Scotland
Co-Operative Bank.

The SBS Gateway will provide a means of accessing a comprehensive national service of information and expert advice.


(Ed: Typical. The government is again to throw money at small business issues that can be addressed by existing commercial enterprises [our web site being one of those]. I'd love £540k over three years: what will happen is that businesses such as Credit to Cash will go to the wall and the funding will dry up for the new debt initiative - leaving nothing in 2003. 

CREDIT EVENT
Credit 2000 - Be There to be Aware
*The* credit event of the year 'Credit 2000' will be at Olympia 2 (London) from 14 - 16 March. The event consists of a 'who's who' in UK and European credit, and will include credit briefings from the industry's professionals and practical workshops. There is also 'The Credit Summit': a fee based summit, structured to meet the needs of senior executives and business leaders. For most company credit staff, from managing director's to credit controllers, the free Credit Briefings are more than  informative and thought provoking.

The event is free if you pre-register before 7 March 2000, you can register on-line at Creditevents

SURVEY

Banks Plan Net-style Ads for ATMs

HTML applications for bank ATMs could soon become the norm, according to a TechWeb report. North Carolinian bank, the First Union National is currently testing an application, developed by ICL, which can be used throughout the bank on cash machines, Internet banking services and services for mobile and wireless devices. 

ICL say that Net-style direct marketing and advertising on ATMs will be possible and should be successful as banks already have detailed financial profiles of their customers. A bank in Spain has already begun to sell tickets for soccer matches through its ATMs. Other future services could include a personalised stock ticker running across the ATM screen.

Downloading time at the ATMs will be rapid as they will be serviced by high-speed lines and the amount of data to be transmitted should be quite low. ICL envisage that graphics and video will be stored locally. Source: NUA

(Ed: Bear in mind the latest ATM fee war (£1 - £2 'disloyalty charge' for using another banks cash machine), when the machine is also a marketing tool the penalty charge could be staggering - if in fact the banks will let you use another banks machine at all in the future!) 

TIP OF THE WEEK

Buy Holiday Cash Now

The £ is at an 11 year high on European currency and the analysts believe this to be the peak. Downside: the lost interest between now and your holiday and/or volatile money markets (this aside, it looks a good move). 

SHORT BITS

Hmmm That's Interesting

Yahoo! to sponsor Manchester United's football shirt, and sell United's merchandise on the Yahoo! web site, for a deal of around £40m. The largest ever sponsorship in the UK


A new government web site at Great Place to Work is packed with case studies, information etc. about businesses responding to change and difficulties in the work place.


Is AOL 5.0 trying to kill our PCs? Dubbed "The upgrade of death" by Windows Magazine, the latest version of AOL's free software (AOL 5.0) is even now infiltrating homes and offices across the land. In a damning review of the software, Windows Magazine catalogues the problems it can cause and advises readers to steer clear.  Source: Accounting Web


DoubleClick Inc. (Nasdaq:DCLK) was sued earlier this week by a California woman who argued that DoubleClick has illegally collected and sold her personal and demographic data. "We think the court will declare the use of cookies illegal in Texas. It is electronic stalking. It violates the eavesdropping  statutes, and from a civil aspect it's an invasion of privacy," said Universal attorney Lawrence Friedman.


A very rich gentleman passes on, leaving his fortune to his only living friends, a doctor, a chief executive, and a lawyer. But being the eccentric he was, his will stipulated that each one must place their third of the money in his coffin before he is put in his final resting place..

Over a year later the three friends are talking over lunch and the topic of the old man and his strange ways comes into the conversation. The doctor finally says "I have to be honest, I didn't place ALL of the money into his coffin, I kept five million". 


TOPIC

The Unfair Price of Creditt

There is an emerging market (called, sub prime lending) for those who have poor credit records but who fall short of being totally beyond credit acceptance and risk.

To explain why there is such a business, take this example: The commission payable to a financial adviser or mortgage broker from the actual moneylender for £100,000 deal is about £250.

The commission payable to the broker or adviser who signs up a £100,000 deal using sub prime lenders is £2,000 to £2,500. Yes! 10 times more. You have probably guessed why there is such a difference – the interest rate can be up to 3.5% higher. Mortgage On the £100,000 deal, an extra  £3,500 is payable every year. On a 25-year mortgage that is a staggering £87,500 more than the average lender. Bearing in mind that they always have security over your (sorry, their) property, the prolonged high interest rate is just short of (or just about) criminal.

Further, if you sort your finances out after a few years and would qualify for a mortgage with a more traditional lender, the ‘penalty’ for redemption (changing lenders) is again staggering.

My suggestion:

Save, save and save for the biggest deposit you can. Keep out of serious credit deals (like cars) maintain all current credit. Push your financial adviser or broker to get you a non-sub prime deal. Advisers and brokers are not life long friends of yours (regardless of how sweet they talk to you or how much they have really ‘tried for you’ etc.): make them bloody work for their money!

Loans

High interest loans have always been available: mostly from weekly door collection lenders. Competitive loans are only available from the major banks, building societies and finance houses. They have been using scoring cards for some time (2 points for being in a job, 0 points  for unemployed etc.). With this system many of their customers have been refused loans due to not scoring enough points. A phone call to the bank manager has reversed a rejection on many occasions: not enough customers ring the manager and question why a computer has  rejected one of the banks customers who, although retired and renting their home, have the means to pay the loan. Sub prime moneylenders have already integrated into the ‘home owner – no equity’ market and will soon explode in the non-home owner market.

Credit Cards

Most people with poor credit records will only have a credit card if they have been with a bank, building society etc. for some considerable period and have managed to hang onto it. Trying to get a major credit card with a poor credit record only serves to smear your name further. Each failed attempt will be registered against your credit file (if this is you, do not apply for a card until you can show a good credit account through catalogue, store card or other non-major creditor account, and if you can, wait 24 months).

There are a few sub prime credit cards at present that will take some degree of risk the price to pay is a low credit limit (not a problem), a yearly fee that borders on extortion (what do you expect), and finally an interest rate that would make some of the top credit card companies look charitable (yes, it’s that high). I have no desire to get sued, and I apologise for not naming them. Look on any of the financial sites that give you mortgage, loan and card rates. The ones with the higher interest rates could be sub prime. But, even with all the bad  points, you can operate in the real world, order on the Internet, run out of cash, hire a car … and you could also pay the outstanding balance each month to avoid the interest (ok, that’s a bit much to ask). 

Who is sub prime

The current credit assessment methods are not faultless. Many good risks are rejected, as are many people who think they are worthy of credit. The self-employed and smaller company director, and those who work from home are seen as above average risk. Changing your address, or job, two or  three times in two years are also above average. The ‘above and below average’ tag is a good guide when assessing yourself. If most of your friends and family own a home in the area you also live in, but you rent your home, that would be considered as below average for that area: the demographics (about where and how you live) are becoming as important as your credit record. Of course, your credit record will always be the main indicator as to your  credit rating. A county court judgment for £250 four years ago will make most major lenders ‘run a mile’.

Finally, all of the readers of this article who do not have credit problems need not think that they are safe from the sub prime market. If a financial adviser or mortgage broker thinks that you are less than ‘financially street wise’ you too can end up with a sub prime lender.

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