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BizHelp24 Edition
No. 22
April 2000

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April 2000 - Small Business News

 

Can Credit Unions Replace Banks?

 

Credit unions were originally involved in providing affordable finance to those who would struggle to obtain finance from a 'high street' lender, or who could only get weekly collected credit at rates that have no place in today's society. However, UK credit unions now number :-

 

close to 700 locations,

 

and 280,000 members,

 

with £170m in assets,

 

Interest is charged at a maximum of 1% per month,

 

with a repayment term of two years for unsecured lending and five years for secured lending,

 

average annual share of 'surplus funds' between 3 - 5% (similar to interest on deposits),

 

with a maximum of 8%, 

 

and members must be 18 years old or over,

 

Impressive figures, which is why it is now common for police, firemen, local councils and sport supporters clubs to have credit unions.  Members of credit unions are credit checked by their performance of making deposits and what is generally known about them: an unemployed mum with two kids who maintains regular deposits has as much right to a 'relative' loan as a full-time worker.  

 

The Association of British Credit Unions (ABCUL) have a free booklet available by calling 0161 832 3694.  The UK is a bit short on Internet credit unions, but the USA have some very good sites for an idea of how they work.  

 

Shell Credit Union  

 

Lockheed Credit Union   

 

Corporate America Family Credit Union   

 

Bank Closures ;

With the closure of a vast number of much needed banking resources (profitable branches included) credit unions may well have their time to support communities on a scale not previously envisaged. In the USA loans are provided for every conceivable purpose and off-shoot business opportunities, alliances and partnerships grow from within.  

 

One day, your local credit union may well provide you with a cash loan, mortgage, home, car and personal insurance, credit cards... well! everything that the banks supplied, and probably a lot more, for a lot less cost. In fact, if your local area shows it' self to be a sound target for financial institutions, they may well want to move back in!

 

INSOLVENCY


Too many people are going bankrupt needlessly. Many of them could avoid the stigma and practical problems of insolvency by using Individual Voluntary Arrangements. IVAs are an agreed arrangement between debtors and their creditors where the insolvent person is a able to reduce the amount owed by up to 95%, stop all interest and pay back the capital amount only over the space of 1 to 5 years. Thus protecting the individuals home, family, career and livelihood.

 

People who enter into IVAs generally fall into two categories

 

1-Owners of small businesses

Such as the self employed, partners and the sole traders.... frequently the entrepreneurs the company needs.

 

2-Regular employed(PAYE) 

Individuals who have built up unsecured loans and credit cards. Apart from people who simply spend their way into debt by their spending habits, business people who figure highly in the insolvency statistics include company directors who gave personal guarantees on their companies and professionals who got their fingers burned on the property market Creditors are increasingly agreeing to IVAs, they receive partial repayment and often receive 100 pence in the pound. As opposed to the bankruptcy route which is a cost to the whole country and deprives creditors of payment. 

 

What does an IVA cost

Although Sorskys charge for their services to help people deal with their financial problems, the strong case is for IVA's is that as no up front fees are charged. (Fees are taken out of the voluntary contributions) therefore debtor is not disadvantaged. 

 

If you have a problem call Sorskys FREE on 0800 597 47588 You are only one call away from free advice and piece of mind.

 

THIS WEEKS TOPIC 2

Were You Born to Manage by Alan Bird

Running your own business can be undermined by one-key element: your ability to manage. Having the product, resource and cash to start a business is but a side-show compared to your ability to get th  best from those around you, and of course yourself. If you are a business owner and you acknowledge your lack of conventional managerial skills: you could be loosing any of the following, and possibly all: 

 

Tangible losses: - productivity, sales, revenue, and profitabilityy

 

Intangible losses: - honesty, respect, hope, effort,

 

Being accepted as a manager by your colleagues is one of the most notable pinnacles in anyone’s career. Rising within a company is a goal most of us share: whether or not in private we believe that we may never achieve such heights. The question has always been ‘born to lead’ with natural ability – or ‘brought through’ by a mentor or by company indoctrination. Whatever you believe – I think a bit of both is generally the case but that one or the other will also succeed – a potential manager must want to be a manager.

 

The small business owner does not usually want to be a manager, but a successful businessperson. We all know of the business owner who is a “diamond to work for”, and “a real nice chap” – well! I know of very few successful businesspeople that fit any of these descriptions. I do know many successful business owners that could be described as “she’s ok, a bit pushy, but only expects a fair days work from you”.

 

The No.1 reason given by staff as the quality they most look for in a manager is ‘leadership’, not how nice they are to their fellow workers. The manager, to be thought of as a leader, needs two main qualities:

 

Competence

A sound knowledge of all areas of responsibility: be that helping staff to understand the practical workings of a machine, or the theory of completing a share purchase at a stock exchange. If you as a manager do not know when things are not working as they should, or how to improve systems, or spot opportunities, staff will suffer from a lack of confidence in your ability, and ultimately a lack of respect. 

 

Achievement

By definition ‘achievement’ suggests something over and above the normal. It is human nature to ‘do your job’, and not to seek extra loading in your daily routine. It is therefore a great quality in a manager to be able to achieve difficult targets where this means gaining the full co-operation and commitment of subordinate staff. 

 

Look at people you know in managerial positions: do they ‘lead’ their staff, individually and as a team, to greater achievements or ‘manage’ their staff’s daily routine. 

 

Small business owners have to be very much aware of their impact on staff. On the one hand you try to encourage individuals to ‘treat the business as your own’ and on the other hand, you can be so close to the action that you see every mistake, waste of material/time, or inefficient or ineffective situation which can, and often does, lead to extreme criticism of the staff member. 

 

Letting some of your staff ‘treat the business as your own’ can result in them coming in half an hour later than everyone else in the morning, a two hour lunch break, chatting to a suppliers secretary all afternoon and golfing every Wednesday afternoon. Expecting staff to truly feel and exhibit the same response to pressure that you feel as the owner is unrealistic in almost every case. Now! If you decided to offer equity in your business… 

 

With the issue of working close to the staff and feeling frustrated at inefficiencies, you need to adopt a damage limitation policy. This means not shouting at young Tom every time he does something wrong – not even in jest. If you were being shouted at every day you would be unlikely to care about your job, see any future or get any better at what you do. If your business only consists of you and young Tom, you need to adopt a mentoring style – talk, teach and watch (believe in the end product, being that Tom will be equal, if not in advance, to your own capabilities). If you have a number of staff, you can use part mentoring (by yourself), part delegation (to Tom’s immediate boss) and the fostering of a positive spirit in the workplace.

 

The subject of people management is as complex as people are themselves. Time and experience will improve an individuals ability to manage staff and gain results, however, is that ability built on dogmatic management attitudes or on all the benefits of good leadership?

 

Many books, videos and courses exist on this vast subject with many aimed at the small business/owner. It is virtually impossible to become an expert manager without some form of instruction. The time/resource/cost taken to understand this subject can be minuscule compared to the improvement in profitability that stems from good management and leadership.

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BizHelp24 – UK business and finance information, news, help and services for small businesses BizHelp24 is a UK business and finance resource providing Small Business Help, Start up Information, news and services; for individuals and Sole Traders. Comprehensively covering a wide range of key business, finance, and service topics. Employment and personal information includes Work Times and Break Entitlement, Body Language, employee Holiday Entitlement and Employment Contracts. Credit Policy information includes Letter of Credit, useful Credit Notes, Business Loans. and Cash Flow Control. Other information areas include Bankruptcy, Homeworking, Business Failure, Company House and Company Names,

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