Examples of Mobile Phones in Business

Last Updated
July 14, 2010

Example 1 – Using Mobile Phones in Business

The scenario: A Garage with mechanics that travel out to repair vehicles 24 hours a day.

The mobile phones allow the mechanics to communicate with the garage, so they know where they are and can pass new customer information on to them. The phones also allow the mechanics to communicate with customers.

Although the garage and mechanics will call each other on the same network, the calls to customers will be on different networks. Total outgoing calls will be around 1500 minutes between them each month.

They should look for: At least 1500 of Anytime and Any Network inclusive minutes, which can be split between all of the mechanics phones, and used for communication between both the garage and customers. The cost of purchasing the free minutes will work out much less than that of a large number of cross network and peak rate calls. A package with a flat rate would be cheaper than a package with peak and off-peak rates.

However, if the mechanics communicate only with the garage and other mechanics on landlines and the same network, it will be cheaper to purchase anytime minutes for just that network.

Example 2 – Using Mobile Phones in Business

The scenario: 3 managers that travel between offices. All the calls are made to company landlines and other manager’s phones on the same network to arrange meetings and help solve problems. Total outgoing calls will be around 2000 minutes each per month. They should look for: 8000 or more anytime minutes to landlines and the same network, to be split between the managers phones. As no calls will be to other mobile networks, there is no need to pay extra for cross-network minutes. The cost of the free minutes will be less than the cost of peak rate call charges. A package with a flat rate would be cheaper than a package with peak and off-peak rates.

Example 3 – Using Mobile Phones in Business

The scenario: A shop owner who occasionally travels to visit suppliers. The owner uses the phone as a backup for the landline, and for emergency contact when out of the office. Most of the calls are incoming, with total outgoing calls at around 50 minutes per month. They should use a pre-p ay mobile phone or basic contract package. It will almost certainly be cheaper to pre-pay for the calls than to pay each month for inclusive minutes and reduced rates that will be of no benefit because so few of the calls are outgoing.

Remember!

The cost of mobile phone calls varies significantly depending on who you call and when you call them. Landlines and same network calls are cheapest, with cross-network calls being the most expensive by far. A flat all day price rate is likely to be the best value for most businesses unless you make large amounts of calls outside of normal office hours. You should always have a detailed look at which package best suits your business’ needs before choosing a package. The right package can save you hundreds of pounds, but the wrong package can cost you thousands. Pre-pay phones are not much use for most businesses; however they are a viable option for businesses that use very few minutes of talk time. As an average figure, using more than 100 minutes a month (about 4 minutes a day!) would probably justify a contract phone, but anything less will usually be cheaper on pre-pay.
There are many mobile phone packages for businesses, and carefully choosing the right one will provide all the benefits of using a mobile phone for business at a cost effective rate.

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  1. Mobile Phones in Business
  2. Mobile Phones in Business - Disadvantages
  3. Mobile Phone Business Packages
  4. Business Examples
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