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Consumer Debt Help 8 - Insurance and Letters to Creditors
 

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Forget the APR - How Much is the Insurance

The previous article covered high interest rates for those with poor credit records: the other scandalous rip-off involved with lending money is the unbelievable difference in the cost of loan insurance.

Loan insurance, unlike expensive loans for poor credit records, does not make a distinction between high and low risk borrowers. However, where as a low risk borrower can easily refuse all attempts from the lender to take out the loan payment protection insurance premium, high risk borrowers feel obliged to accept the payment protection insurance as a 'sweetener' to the loan company for a favourable decision on receiving the loan. Further, if the lender and the borrower create and administer the loan over the telephone, the outward pressure from the lender, during these telephone calls, can be intimidating to say the least. You may also find that the loan administrator will have up to three different insurance schemes. For example:

1. First target = Total cover for sickness, redundancy and death

2. Second target = Just redundancy cover

3. Third = Death

The most expensive being number 1, and the least expensive being number 3. The main point here is that you probably say no to 'any' insurance, but the lender continues down the list of options. The lenders would argue that the customer is entitled to know the full range of insurance options. The customer, especially one with a poor credit limit, is almost certain that the insurance is a condition of the loan being accepted and is therefore more likely to accept some form of insurance. Where the total transaction is covered by form filling, the borrower is still self-pressured to request insurance cover. It would be naive to believe all that the lenders have to say about the insurance having zero affect on the loan decision.

Of course, interest cover is useful if redundancy, illness or death is 'likely' to occur during the time of the loan. But, is a similar policy with a standard insurer for critical risk policy a lot cheaper?

A recent article in The Sunday Times reports that 'respectable' lenders are charging between 600 and £1800 (eighteen hundred) for a £5000 loan payable over three years:

This means that for every £2.78 you borrow, you pay £1 for the insurance.

Add to this the interest payable on the loan, you then pay £1 for every c. £1.50 you borrow.

What you will also find in many cases is that interest is charged on the insurance premium: YES I did write, "interest is charged on insurance premiums".

What can you do to make the right decision?

First, ask for the absolute total amount payable from the lender. To include the loan: loan interest, payment protection insurance, and payment protection insurance. Judge the total figure with other lenders absolute total payable: are you now getting the point about the APR not being the main issue?

Second, ask friends and family if they have had any good or bad experiences with lenders.

Third, visit the personal finance web sites and look for reports, loan rates and insurance details of the leading lenders.

Finally, act with confidence, not bullish, and remember, you are the customer that the lenders rely on to make money. Lenders know that some risk is present in almost every loan deal.


Letters to Send to Creditors

Not all debt situations need an Income and Expenditure Statement and the involvement of debt counsellors. A few well-chosen words can usually give you the opportunity to resolve the debt problem within your financial capabilities.

The following letters do not need to be strictly adhered to and you can change whatever suits your particular scenario. But a few guidelines:

Deal quickly with all correspondence: settlement figures change, as do arrears, and what your creditor allowed last month in their letter might not be on offer if you take a month to reply.

Sending a payment with your letter shows commitment, ability to pay, and is very difficult for the creditor to refuse your offer. That said, many lenders train staff to almost ignore your plans and requests in an attempt to intimidate you into agreeing what they want. IF YOU DON’T HAVE IT – DON’T TELL THEM THEY CAN HAVE IT. You agreeing to their demands looks good on their daily work sheet, but you will be the one who did not maintain the agreement, and you will probably end up in court twice as fast.

The lenders staff have a responsibility to recover as much as possible, in as short a time frame as possible: sooner or latter they spot the genuine distressed debtor.

1. Request Outstanding Balance

Use to compile an accurate figure of all outstanding balances, the settlement figure (the settlement figure would usually be the amount that the company would take you to court for). And a copy of the agreement (needed by anyone who counsels you to ensure you do owe the money and within a fair contract).

Dear Sirs

Ref. Account Number: 12345

(Your name and address) Mr J Smith, 1 Avenue Road, ANYTOWN, AA1 11A,

Can you please provide me with;

  • the current outstanding balance,
  • the current amount overdue,
  • and the current settlement figure.

Can you please also supply a copy of the agreement: payment terms and conditions included.

Finally, can please provide the name and address for future correspondence.

Yours….

2. Offer of Continued Payment and Part of Arrears

Use to make an offer of payment to an individual creditor who you have fallen into arrears with, but you feel you can now currently maintain and reduce arrears. You may want to send letter number 1 (above) first.

Dear Sirs

Ref. Account Number: 12345

(Your name and address) Mr J Smith, 1 Avenue Road, ANYTOWN AA1 11A,

Due to past circumstances I have been unable to maintain my payments to you.

I now believe that I can continue the correct (monthly/weekly) payment of (£50) and an additional payment of (£10) a total of (£60) the first payment is enclosed. (or the first payment will be sent when I receive your acceptance).

Can you please confirm your acceptance of my offer.

Yours….

3. Offer of Reduced Payment for a Period

Send to an individual creditor to either reduce a current payment due to a change in circumstances or to start payment of a debt you have not paid for some time. This type of letter needs you to be pro-active in contacting the creditor to show your commitment and ability. Again, you might want to send letter number 1 (above) before sending this letter.

Dear Sirs

Ref. Account Number: 12345

(Your name and address) Mr J Smith, 1 Avenue Road, ANYTOWN AA1 11A,

Due to current unfortunate circumstances I am unable to make the agreed payments (or reduce the outstanding arrears).

I see the current situation lasting for another (6) months in which I will not be able meet the full payment.

I can make a (monthly/weekly) payment of (£50) for the next (6) months and I will contact you nearer the end of this period.

Yours….


Article Index
1. Immediate Action and Homeworking
2. Preperation and Action
3. Income Expenditure and Offers to Creditors
4. Loans and Credit Repair
5. Check Your Credit File
6. How do I Get My Credit Card Back?
7. Utilities and Credit for Poor Credit Records
8. Insurance and Letters to Creditors


9. Letters to Creditors Continued
10. Affording Payments
11. Hire Purchase Payments
12. Debt Management and Business Credit
13. Complaints and Past Debts
14. Bank Accounts With Poor Credit Records
15. Old Debt - New Demand
16. Tenancy Agreements



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