Body Language in Business
Introduction
Did you know that body language accounts for over 90% of a conversation! Body language can be used to help conduct an interview, give a presentation or make that important sale: a conversation stretches so much further than speech.
Body language is the reason why selling face-to-face has a huge advantage over selling by phone.
Usually when we communicate with or see people, we only respond to what is being said, heard or generally seen. There is so much more involved and most of us do not pick up on it: it’s our body language and it can express a thousand words…
Our body language will give others an impression of ourselves or show our emotions. You’re probably using it right now to read this article (you will either be alert and interested, or baffled and un-interested).
“Posture is an important aspect of running a successful business”
Our body language is an important aspect of running a successful business as we cannot always say what we really feel. This means we have to act positive in negative situations (and vice-versa of course). You can also identify other people’s body language and know what they really mean: whatever they may be saying
You may immediately think of this as standing tall and up right as much as possible. In fact, it is the natural alignment of your head and body without the use of tension and ‘locking’.
Everyone has a different posture and it usually develops through habit over the years. This may be slumping your shoulders forward or hanging your head: anything that has come to feel natural.
Your posture may s how how you will approach a situation. For example, if you stand with your shoulders hanging, arms folded, and leaning to one side, it will look as if you aren’t ready for or interested in the task in question. Should you st and with strong shoulders, head up, arms out by the side and closed fists, you will look as if you are ready for anything no matter how much stress is involved.
Looking at a persons feet when they are sitting down will tell you who is an extrovert (out-going) and who is an introvert (withdrawn). Extrovert – toes pointing out, introvert – toes pointing in.
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