What Services can a Virtual Assistant do for Your Business?
What Can Virtual Assistants Do For Me?
VA's can do anything that an administrative assistant can do (except for making coffee and licking stamps!). The examples below are only a small proportion of the duties performed by a VA: they can provide an extensive range of assistance that covers just about anything that you may require.
Word Processing - letters, business plans, invoices, contracts, manuals, etc
Telephone Assistance - answering, making out-going calls, etc
Billing & Collection Service - pay your bills, collect money owed to you, etc
Accounting - bookkeeping, reports, bank account management, etc
Event Management - arrange meetings/conferences, book hotels/flights, etc
Mail Management - sort and reply to mail and e-mails
Research Assistance - research projects and report back findings
Web Site Maintenance - update search engine bids, web page changes, etc
Reminder Services - impress your wife: remember your anniversary (via your VA!)
How Do Virtual Assistants Communicate?
If you have a PC and an on-line connection, most of the information can be sent via e-mail. However, if you do not have a PC or an on-line connection, information can be transferred using:
Mail
Telephone
Fax
Commonly for information sent via mail, it is practical for the information to be stored on CD's or floppy discs. Again, for those people without PC's, information can be transferred via written documents.
If you are away (holiday, business trip, etc), it would be natural to have any incoming mail forwarded to the VA's address. In addition, a VA would be able to access your PC from their office so that they can update information where and when necessary.
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